Privacy Policy

Call2File.com, a division of TaxPro Media Worldwide LLC
Effective Date: 01/01/2025

At Call2File.com (“Company,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting it through this Privacy Policy. This document outlines how we collect, use, disclose, and safeguard your information when you visit our website, Call2File.com (the “Site”), and use our online tax services.

1. Information We Collect
We may collect personal and non-personal information, including but not limited to:

  • Name, email address, phone number, and mailing address
  • Social Security Number (SSN), Taxpayer Identification Number (TIN), and other tax-related data
  • Financial and payment information for tax preparation services
  • Information you provide when contacting us or using our services
  • Automatically collected data such as IP address, browser type, device information, and usage statistics

2. How We Use Your Information
We use the collected information to:

  • Provide, process, and improve our tax preparation services
  • Verify your identity and prevent fraud
  • Communicate with you regarding your tax filings, inquiries, or promotions
  • Ensure compliance with legal and regulatory requirements
  • Enhance the functionality and security of our Site

3. Information Sharing and Disclosure
We do not sell or rent your personal information. However, we may share information with:

  • Tax authorities (e.g., IRS, state tax agencies) for filing purposes
  • Trusted third-party service providers assisting with our operations (e.g., payment processors, tax software providers, data security firms)
  • Legal authorities, if required by law or to protect our rights and security

4. Data Security
We implement industry-standard security measures to protect your personal and tax-related information. However, no online transmission or storage system can be guaranteed as 100% secure. We encourage you to use strong passwords and maintain the security of your account.

5. Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including:

  • Accessing, updating, or deleting your information
  • Opting out of marketing communications
  • Restricting the processing of your data
  • Requesting data portability
  • Withdrawing consent where applicable To exercise these rights, please contact us at [Insert Contact Information].

6. GDPR & CCPA Compliance
If you are a resident of the European Economic Area (EEA) or California, you have additional rights under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), including:

  • The right to request details about the personal data we collect
  • The right to request deletion of your data (subject to legal exceptions)
  • The right to opt-out of the sale of personal data (we do not sell personal data)
  • The right to non-discrimination for exercising your privacy rights To make a request under GDPR or CCPA, contact us at taxpro@call2file.com | 5801 N Northwest Hwy Chicago IL 60631.

7. Third-Party Links and Services
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

9. Contact Us
For questions or concerns about this Privacy Policy, please contact us at: taxpro@call2ile.com | 5801 N Northwest Hwy Chicago IL 60631